Legal

Privacy Policy

Last updated: June 14, 2026 · Effective date: June 14, 2026

中文摘要：本政策说明我们收集哪些信息、为何收集、如何使用与共享、如何保护、是否跨境传输，以及你享有的权利（欧盟 GDPR / 美国各州隐私法）。支付由第三方支付机构处理，我们不存储完整银行卡号。你可随时要求查阅、更正或删除你的个人信息，或退订营销。联系：info@underxperfume.com。以英文版为准。

1. Overview & scope

This Privacy Policy explains how UNDER x PERFUME, operated by Chongqing wowglowing Technology Co., Ltd. (重庆沃焕科技有限公司), collects, uses, shares, and protects personal information when you visit underxperfume.com, place an order, create an account, contact us, or submit a review. We are the data controller for this information.

2. Information we collect

Information you provide:

• Contact & order data: name, email, shipping/billing address, phone (if provided).
• Account data: email and password (stored hashed), saved addresses, order history.
• Payment data: handled by our payment providers; we receive limited details (e.g., confirmation, last digits) but not your full card number.
• Reviews & communications: the name and content you submit in reviews, and messages you send us.

Information collected automatically:

• Device and connection data (IP address, browser, operating system), pages viewed, referring links, and approximate location.
• Cookies and similar technologies (see Section 5), including the local storage needed to keep your shopping cart working.

Information from others: payment processors (transaction status, fraud signals), shipping/logistics partners (delivery status), and analytics providers.

3. How we use information

• Process, fulfill, and deliver your orders, and manage returns and refunds.
• Create and maintain your account and provide customer support.
• Send transactional messages (order confirmation, shipping updates) and, with your consent where required, marketing.
• Detect, prevent, and investigate fraud, abuse, and security incidents.
• Comply with legal, tax, and accounting obligations.
• Operate, analyze, and improve the Site, products, and customer experience.

4. Legal bases (GDPR)

Where the EU/UK GDPR applies, we rely on: performance of a contract (to process your order and account); consent (for optional marketing and non-essential cookies); legitimate interests (to secure and improve our services and prevent fraud); and legal obligation (to keep records required by law). You may withdraw consent at any time without affecting prior processing.

5. Cookies & tracking

We use strictly necessary cookies/local storage to operate the cart and checkout, and may use analytics and preference cookies to understand and improve the Site. You can control or delete cookies through your browser settings; disabling essential cookies may break parts of the Site. Where required, we request consent before setting non-essential cookies.

6. How we share information

We share personal information only as needed with:

• Service providers / processors acting on our behalf: payment processing, shipping and logistics, email delivery, hosting, and analytics.
• Legal & safety: authorities or third parties when required by law, to enforce our terms, or to protect rights, safety, and property.
• Business transfers: in connection with a merger, acquisition, or sale of assets, subject to this Policy.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising in exchange for value.

7. International transfers

We operate internationally and ship from China; our service providers may be located in other countries. Your personal information may therefore be transferred to and processed in countries whose data-protection laws differ from yours. Where required, we put appropriate safeguards in place (such as standard contractual clauses) to protect your information.

8. Data retention

We keep personal information only as long as necessary for the purposes described above — typically for the life of your account and for the period required to meet legal, tax, accounting, and dispute-resolution obligations — after which we delete or anonymize it.

9. Security

We use technical and organizational measures — including encryption in transit (HTTPS), access controls, and hashed passwords — to protect personal information. No method of transmission or storage is completely secure, but we work to safeguard your data and to notify you and authorities of incidents as required by law.

10. Your privacy rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you and request a copy (portability).
• Correct inaccurate information, or delete your information.
• Restrict or object to certain processing, and withdraw consent.
• Under US state laws (e.g., the CCPA/CPRA), know what we collect, request deletion or correction, and opt out of "sale" or "sharing" — with no discrimination for exercising these rights.
• Lodge a complaint with your local data-protection authority.

To exercise any right, email info@underxperfume.com. We will verify your request and respond within the timeframe required by applicable law.

11. Marketing choices

If you receive marketing emails from us, you can opt out at any time using the unsubscribe link or by emailing us. We will still send essential transactional messages about your orders.

12. Children's privacy

The Site is intended for adults and is not directed to children under 13 (or the equivalent age in your country). We do not knowingly collect their personal information; if you believe a child has provided us data, contact us and we will delete it.

13. Changes & contact

We may update this Policy; the "Last updated" date shows the current version, and material changes will be posted on this page. Questions or requests: info@underxperfume.com (UNDER x PERFUME / 重庆沃焕科技有限公司).